Contact
Email hello@adamrichardturner.dev for help with the App, your account, privacy requests or to report a problem with an AI reply. Sleep Coach is run by one person, so I aim to reply within 3 working days.
Please include your iPhone model, iOS version, the App version and, if you can, a screenshot. Never email passwords or full medical records.
Apple Health isn’t importing
- Open Settings → Health → Data Access & Devices → Sleep Coach and make sure Sleep is allowed.
- Check that Sleep data appears in the Health app itself — Sleep Coach can only read what Health has.
- In Sleep Coach, check More → Sleep data shows Apple Health as your source, then pull to refresh on Summary.
Fitbit or Pixel Watch isn’t syncing
- Make sure your device has synced to the Fitbit app first.
- In More → Sleep data, choose Google Health again to reconnect if access has expired.
- Check Sleep Coach still appears at myaccount.google.com/permissions.
Reminders aren’t arriving
- Allow notifications at Settings → Notifications → Sleep Coach.
- Check Focus or Sleep modes aren’t silencing them.
- In More → Notifications, make sure reminders aren’t paused and that your plan has a wake time.
Your data and account
To access, export, correct or delete your data, see the Privacy Policy or delete your account directly in the App under More.
Safety
Support cannot give medical advice. If sleep problems are severe, sudden or getting worse, speak with your GP. In an emergency in the UK call 999, or 111 for urgent medical advice. Samaritans are available free on 116 123. See the Wellness Disclaimer.
Accessibility
Sleep Coach supports light and dark appearance and is built with native iOS controls. If anything is hard to use with VoiceOver, larger text or other accessibility settings, please tell me — accessibility reports are prioritised.